Terms of service

Last updated: 13 March 2026

Overview

This website is operated by Tom Thorpe. Throughout the site, the terms “we”, “us” and “our” refer to Tom Thorpe.

Tom Thorpe operates the website www.tthorpe.uk, including all related information, content, tools, products and services (the “Services”) offered through the website. The website is powered by Shopify, which provides the online e-commerce platform that enables us to offer our products and services.

By visiting our website or purchasing from us, you engage in our Services and agree to be bound by these Terms of Service, together with any policies referenced within them.

If you do not agree to these Terms, you should not access or use the website or any Services.

Section 1 – Access and Use

By using this website, you confirm that you are at least 18 years old, or that you are using the website under the supervision of a parent or guardian.

You agree to provide accurate, complete and current information when making a purchase or submitting information through the website.

You are responsible for maintaining the security of any account information and for all activity that occurs under your account.

Section 2 – Products

We make every effort to display product images and descriptions as accurately as possible.

However, variations may occur due to:

  • device display settings

  • lighting differences between screens and print

  • cropping adjustments required for different print sizes

  • canvas wrap borders or print margins

These minor variations are normal and do not constitute a product fault.

All product descriptions and pricing are subject to change at any time without notice.

We reserve the right to discontinue products or limit quantities at our discretion.

Section 3 – Orders

By placing an order, you are making an offer to purchase a product.

An order is not considered accepted until we confirm acceptance by email.

We reserve the right to refuse or cancel any order for reasons including but not limited to:

  • product availability

  • pricing errors

  • suspected fraud

  • misuse of the website

If an order is cancelled after payment, a refund will be issued.

All purchases are subject to our Returns & Refund Policy, available on this website.

Section 4 – Pricing and Billing

All prices displayed on this website are shown in GBP (£).

Prices may change at any time without notice.

Customers agree to provide accurate billing and payment information for all purchases.

Section 5 – Shipping and Delivery

Delivery times are estimates and cannot be guaranteed.

We are not responsible for delays caused by:

  • courier services

  • customs processing

  • weather conditions

  • events outside our control

If an item is lost or damaged during delivery, we will investigate the issue and arrange a replacement where appropriate.

Further information can be found in our Returns & Refund Policy.

Section 6 – Intellectual Property

All content on this website, including but not limited to:

  • photographs

  • graphics

  • logos

  • text

  • design

  • layout

is the intellectual property of Tom Thorpe unless otherwise stated.

You may not copy, reproduce, distribute, modify, or reuse any content without prior written permission.

Section 7 – Optional Tools

We may provide access to tools or services provided by third parties.

These tools are provided “as is” and we do not guarantee their availability or functionality.

Your use of such tools is entirely at your own risk.

Section 8 – Third-Party Links

The website may contain links to third-party websites or services.

We are not responsible for the content, policies or practices of third-party websites.

If you access these websites, you do so at your own risk.

Section 9 – Relationship with Shopify

Our store is hosted by Shopify Inc., which provides the e-commerce platform that allows us to sell products and services.

However, all purchases made through this website are made directly with Tom Thorpe.

Shopify is not responsible for the products sold through this website.

Section 10 – Privacy

Your submission of personal information through the website is governed by our Privacy Policy.

Privacy Policy:
https://www.tthorpe.uk/pages/privacy-policy

Some personal data may also be processed by Shopify in order to operate the store and process payments.

Section 11 – Feedback

If you submit feedback, suggestions, reviews or other content to us, you grant us permission to use that content for business purposes, including marketing and promotion.

You must not submit content that is unlawful, abusive, defamatory or infringes the rights of others.

Section 12 – Errors and Omissions

Occasionally there may be information on the website containing errors relating to:

  • product descriptions

  • pricing

  • availability

We reserve the right to correct these errors and cancel orders if necessary.

Section 13 – Prohibited Uses

You may not use this website for:

  • unlawful purposes

  • infringing intellectual property rights

  • distributing malware

  • collecting personal information from other users

  • attempting to gain unauthorised access to systems

We reserve the right to terminate access to the website if these terms are violated.

Section 14 – Termination

We may suspend or terminate access to the Services at any time if these Terms of Service are violated.

Any obligations incurred prior to termination remain in effect.

Section 15 – Disclaimer of Warranties

The website and all services are provided on an “as available” basis.

We do not guarantee that the website will always be uninterrupted, secure, or error-free.

Nothing in these Terms excludes liability where exclusion is not permitted under UK law.

Section 16 – Limitation of Liability

To the fullest extent permitted by law, Tom Thorpe shall not be liable for any indirect or consequential losses arising from the use of this website or products purchased through it.

This limitation does not affect your statutory rights under UK consumer law.

Section 17 – Severability

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will remain valid.

Section 18 – Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of England and Wales.

Section 19 – Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Changes will take effect immediately upon being posted on this website.

Section 20 – Contact Information

If you have any questions about these Terms of Service, please contact:

Tom Thorpe
7 Carloggas Grove
Newquay
Cornwall
TR9 6RD
United Kingdom

Email:
thomas.james.thorpe@gmail.com

Phone:
07714 716545

Website:
https://www.tthorpe.uk